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| Home · About Us · FAQ · Samples · Contact Us · Website Feedback · Support | ||||||||
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This FAQ is designed to answer frequently asked questions by individuals and homeschoolers. If you are a school administrator and are interested in learning how you can use our full curriculum in your school, please contact us at programs@heronbooks.com to learn about our school programs.
While no special skills are required, we highly recommend that students and parents understand and use the study skills covered in these books by L. Ron Hubbard: Learning How to Learn (ages 6-11), Study Skills for Life (ages 12-17) or The Basic Study Manual (ages 18 and up). The Heron Curriculum is effective and practical with all students—this is even more true for students with these study skills. These books can be obtained from Effective Education Publishing, 12424 Lusher Road, St. Louis, MO 63138, voice: 314-355-6355, toll free: 800-424-5397.
Due to their emphasis on application and hands-on activities, most of our courses require additional materials not supplied by Heron Books, such as batteries and bulbs for an electricity course or basic laboratory materials for a microscope course. Sometimes a course will also require a commercial textbook as either the primary or supplementary text.
All required additional books and materials (other than basic academic supplies) are noted in the “materials you need to supply” section in each course description displayed in our online catalog, as well as on the front of the course checksheet (study guide). For unusual materials, supplier suggestions are usually included.
A list of general sources for materials is shown in section 3.3 below.
Please note that because books can go out of print without notice, it is always best to locate copies of the books needed for a course before ordering your materials from Heron Books. However, even out-of-print books often continue to be available through used bookstores or text suppliers.
Materials for the core Heron Basics™ Programs are not available on our website because they require specialized training for the person supervising the student and a thorough and consistent implementation. Our website lists courses and related materials which round out the full curriculum but which are supplementary to our Basics Programs.
The Heron Basics Programs achieve a high level of literacy and numeracy. They include preschool to adult-level reading and literature programs, K-8 mathematics, writing mechanics (including spelling, handwriting and basic writing skills) and a custom-written "Math Facts on the Computer" program. They are offered (together with their associated training) under individual contracts to schools and homeschooling groups.
Please contact us at programs@heronbooks.com if you are interested in learning more about the Heron Basics Programs or the arrangements for their use.
No. Just as in any textbook you purchase, the materials are
copyrighted. If you need additional copies of materials you
purchased, please order them from Heron Books. Our consumable
items are reasonably priced in order to make them as affordable
as possible for homeschoolers. Our materials reflect many years
of hard work, testing and refinement. Please respect our
copyrights.
Schools may contract with us to receive rights for unlimited
copying of consumable items. Please contact sales@heronbooks.com if you're
interested.
No, but in some cases you can purchase exams for a particular course (rather inexpensively) which you can use as a diagnostic tool. Contact us about this at sales@heronbooks.com.
To order items using our online catalog, click on the “add to cart” button that's found next to each item description in the catalog.
To locate item descriptions in our catalog, do the following:
Please send us an email to orders@heronbooks.com with your first and last names and we will email you back with your order status. If we ship your order within the United States via UPS, you will receive an email notice from UPS once your order ships.
For your security, we encrypt your credit card information at all steps during the checkout process. No unencrypted credit card information is transmitted over the Internet at any point. To achieve this, our website uses the secure sockets layer (SSL) protocol for encrypting information, which is the standard used in nearly all ecommerce sites on the Internet. Furthermore, your order is encrypted another time when it is sent to our sales department for processing. We do not keep your credit card information online for future orders.
We accept MasterCard, Visa and Discover Card credit cards for orders placed on our website. We do not accept checks for payment of orders placed via the website, but we will accept orders mailed with a check payable in US funds drawn on a US bank. Our address information is listed above. We charge a $25 fee for any returned checks.
A Heron Books course generally consists of a course “checksheet”
(a specific format of study guide), a study booklet (text), and an
after-course examination. These materials were designed for
students studying independently in a classroom setting, but have
also been used very successfully by homeschoolers and
individuals around the world.
The course checksheet lists specific steps for the student to
do. Usually the student will have text to read, demonstrations
to do, concepts to model, and practical actions that encourage
interaction with the subject to result in better understanding.
The parent or instructor acts as a “supervisor” helping the
student as needed.
The examination is administered to the student by the parent
after the student completes the checksheet. The examination
answers are provided to the parent.
Shipping charges to the lower 48 United States are determined by the following table:
| Order total: | Shipping cost: |
| $0.25 to $100.99 | $7.00 |
| $101.00 to $200.99 | $8.25 |
| $201.00 to $300.99 | $9.50 |
| $301.00 to $400.99 | $13.75 |
| $401.00 to $500.99 | $17.50 |
| $501.00 to $600.99 | $21.50 |
| $601.00 to $999.99 | $25.75 |
| $1000.00 to $1100.99 | $30.00 |
| $1101.00 to $1500.99 | $35.00 |
| $1501.00 to $2000.99 | $40.00 |
| $2001.00 to $3000.99 | $50.00 |
| $3001.00 or more | $60.00 |
For shipments to Alaska, Hawaii and Puerto Rico, add $10 to the above shipping costs.
For orders shipped outside of the United States, we charge $20 for each $25 worth of materials purchased. All orders shipped via air freight.
All charges subject to adjustment based on our actual shipping costs. It's not our goal to make a profit from shipping charges. We will occasionally adjust charges up or down if the charges above are greatly above or below our actual shipping costs.
We typically ship all orders within 24 hours of receipt. During peak order times, however, we sometimes need up to five days to process and ship your order. For orders shipping to the United States, items are shipped using United Parcel Service (UPS) ground shipping. If you require express shipping, or require standard postal delivery, you may select these options during the checkout process. Items shipping outside the United States are typically shipped via airmail, although surface shipping is also available at lower rates. If you have questions or special shipping requirements, please email us or call.
There is a $7.00 per-package charge for address changes that occur after shipping, whether changed by customer while package is in transit or by the shipping company with a more deliverable address than originally given.
Heron Books will accept unmarked, unstamped, resaleable materials back within 45 days of invoice date for any reason, for a full refund or account credit (excluding original shipping charge). Please explain the reasons or circumstances for the return. Shipping charges on returned materials shall be paid by the customer.
Heron Books will not sell or give away any information you submit to us in connection with an order you place online. We will occasionally (about 6 times each year) send out a flyer or email announcing a publication of ours that might be of interest to those who have purchased from us in the past. If you would like to not receive postal mail or email announcements from us, please let us know by sending an email to us. Be sure to include the name, email and postal address you want us to remove from our lists.
Nearly any popular browser can be used to view our online course catalog. Our shopping cart software, however, requires either Microsoft(c) Internet Explorer or Mozilla Firefox if you wish to place an order. We are working to support other browsers for the future. If you are unable to place an order online, we are always happy to take your order over the phone at 503-843-3834, 9am - 5pm Pacific Time.
We would be happy to speak with you about the materials and advise you in any way we can. Our sales department can be reached in the United States at 503-843-3834, extension 101. For other ways to contact us, see the section How Do I Order.
The following are schools that use the full Heron Curriculum:
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The Delphian School 20950 S.W. Rock Creek Road Sheridan, OR 97278 503-843-3521 (Day and Boarding School) |
Delphi Academy 564 Blue Hill Avenue Milton, MA 02186 617-333-9610 |
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Delphi Academy 134 Woodland Parkway San Marcos, CA 92069 760-752-1887 |
Delphi Academy 1831 Drew Street Clearwater, FL 33765 727-447-6385 |
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Delphi Academy 11341 Brainard Avenue Lake View Terrace, CA 91342 818-583-1070 |
Delphi Academy 890 Pomeroy Avenue #201 Santa Clara, CA 95051 408-260-2300 |
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Delphi Academy 7527 Cuvier Street La Jolla, CA 92037 858-454-1972 |
Ability School 75 Knickerbocker Road Englewood, NJ 07631 201-871-8808 |
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Delphi Academy 1730 Wilshire Boulevard Santa Monica, CA 90403 818-679-8362 |
There are many possible sources for additional books needed for a course. We recommend that you first try Amazon.com or Barnes & Noble. These bookstores have huge inventories and can often provide out-of-print books. If they are not able to locate a book, try Powell's Books, another large bookstore that carries many used books.
One of the best sources we have found for used textbooks is Follett Educational Services. Their inventory changes frequently, so they can be rechecked to see if a particular book has become available. Of course, local bookstores and libraries can also be checked, as well as used bookstores. Another good source is the textbook depository of your local school district. Call your school district or board of education to find out how to contact their depository.
Listed below is information on the above sources and additional good sources we have found for books and supplies. If the sources mentioned above cannot provide a particular book, there is a good chance one of the other sources can.
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Amazon.com, Inc. 206-768-4957 206-768-4999 (Fax) Website: www.amazon.com |
Barnes & Noble 800-843-2665 (Customer Service) 201-750-4426 Website: www.bn.com |
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Follett Educational Services 1433 International Parkway Woodridge, IL 60517 800-621-4272 (for Schools) 800-554-5754 (for Home Schoolers) Website: www.fes.follett.com |
Powell's Books 1005 W. Burnside Portland, OR 97209 503-228-4651 800-878-7323 (General) 800-225-6911 (Technical) Website: www.powells.com |
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Good websites for finding out-of-print books: www.bookfinder.com www.bibliofind.com |
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Adams Book Company 537 Sackett Street Brooklyn, NY 11217 718-875-5464 |
Albuquerque Book Depository, Inc. 1600 First Street NW Albuquerque, NM 87102 505-766-9721 |
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Arkansas Book Depository, Inc. The Riley Building, Suite 301 900 E. Markham Little Rock, AR 72201 501-375-1664 |
The R.L. Bryan Co. Central Textbook Depository 301 Greystone Blvd. Columbia, SC 29210 803-779-3560 |
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Educational Publishers Depository 8551 Esters Blvd. Irving, TX 75063 214-929-4666 |
Educators Book Depository of Arkansas, Inc. 1207 E. Second Street Little Rock, AR 72202 501-374-9015 |
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Florida School Book Depository 1125 N. Ellis Road P.O. Box 6578 Jacksonville, FL 32254 904-781-7191 |
Frey Scientific 800-225-3739 |
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Houghton Mifflin Depository 13400 Midway Road Dallas, TX 75244 214-980-1100 |
The Idaho Textbook Depository (The Caxton Printers Ltd.) 312 Main Street Caldwell, ID 83605 208-459-7421 208-459-7450 (Fax) 800-657-6465 |
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MacMillan Depository 220 East Danieldale Road DeSoto, TX 75115 214-224-1111 |
Macmillan Children's Book Group 866 Third Avenue New York, NY 10022 800-257-5755 212-702-3598 |
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Mississippi School Book Supply Co. 4365 Michael Avalon Jackson, MS 39215 601-352-7272 |
(Good for General Supplies) National Teaching Aides 120 Fulton Avenue Garden City Park, NY 11040 516-248-5590 |
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Northwest (Book) Depository Inc. P.O. 5608 Portland, OR 97228-5608 503-639-3193 |
Oklahoma Textbook Depository 5600 SW 36th Street Oklahoma City, OK 73179 405-681-9588 |
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Professional Book Distributors, Inc. 1650 Bluegrass Lakes Parkway Alpharetta, GA 30201-7714 770-442-8633 |
Publishers Warehouse Depository 2700 Crestwood Blvd. P.O. Box 101927 Irondale, AL 35210 205-956-2078 |
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Random House School Division Department 377 ABC 400 Hahn Road Westminster, MD 21157 800-733-3000 |
School Book Supply Company 2630 Daisy Street P.O. Box 2388 Baton Rouge, LA 70805 504-387-2362 |
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Simon & Schuster School Group Depository 641 West Mockingbird Lane Dallas, TX 75247 214-631-5185 |
Southwest School Book Depository 1541 Champion Drive Carrollton, TX 75006 972-241-1706 |
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Southwest Textbook Depository P.O. Box 1103 Albuquerque, NM 87103 505-831-2218 |
State Textbook Depository 3741 Drossett Drive Austin, TX 78744 512-442-3869 |
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Tennessee Book Company Five Ingram Blvd. La Vergne, TN 37086 615-793-5040 |
Thompson's School Book P.O. 53158 Oklahoma City, OK 73105 405-525-9458 |